Privacy policy

At Julia Testa, your privacy is important to us. We are committed to transparency and want you to feel confident in how we collect, use, and protect your personal information. This policy outlines our practices and safeguards:

1. Purpose & Consent

We collect personal information only with your knowledge and consent, and solely for the purpose of fulfilling your order or other clearly defined, compatible business needs.

2. Use of Information

Personal information is used exclusively for processing orders, coordinating deliveries, and providing customer service. We do not share or sell your information to third parties.

3. Retention

We retain your information only for as long as necessary to complete your order or as required by law or internal record-keeping.

4. Accuracy

We strive to ensure all personal data is accurate, complete, and relevant to the purpose for which it is used. We encourage customers to keep their contact information up to date.

5. Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or theft.

6. Access to Information

You are welcome to contact us with any questions regarding your personal data or how it is handled. We will gladly provide information about our policies and practices upon request.

Safety, Harassment, and Legal Disclosures

Julia Testa is committed to protecting the privacy and safety of all customers. If a recipient believes they are being harassed or stalked by a sender, we strongly encourage them to contact local law enforcement.

We do not disclose sender information to recipients unless we are required to do so through a lawful request or court order. Should an official investigation arise, our team will fully cooperate with authorities and take all necessary steps to prevent further unwanted deliveries.

If you have questions, concerns, or would like to request more details about our privacy practices, please don’t hesitate to contact us. We’re here to help.